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In today's fast-paced business environment, maintaining connectivity is of utmost importance. Even when you're on the move or out of the office, staying in touch with clients, colleagues, and partners should be seamless and hassle-free. One effective way to achieve this is by utilising business call-forwarding services. To this end, we at Essential Tech present a strategic solution with our call-forwarding feature in the Voice Essentials platform.

Designed to meet the specific requirements of small businesses and growing enterprises, our call forwarding service provides flexibility in routing calls to designated numbers or devices, ensuring that no crucial calls go unanswered.

Call Forwarding by Essential Tech: Your Strategic Solution for Seamless Communication

At Essential Tech, we recognise the hurdles that businesses encounter in managing seamless communication with stakeholders. That's why we designed our Voice Essentials platform — aimed to provide an efficient, budget-friendly solution for call management and seamless routing of incoming calls. The call-forwarding feature within our platform not only amplifies your business persona but also boosts overall operational efficiency.

Our call forwarding service enables you to route calls to any designated number or device, be it your office phone, mobile phone, or even a teammate's phone. Now, stay productive even when you are out of the office without worrying about any missed calls.

Flexibility in Routing Calls

Our Voice Essentials platform boasts impressive call management features, including customisable routing choices. Using our service, you can configure call forwarding based on various parameters such as the time of the day, specific weekdays, or according to the caller's location. This level of customisation ensures fluid communication and an enhanced customer experience.

For instance, if Tuesdays see you frequently away from the office, you can configure our call forwarding service to divert all incoming calls to your mobile or another designated number automatically. An efficient call-routing system bolsters productivity as the right calls reach the right person.

Seamless Communication Across Devices

The era when businesses were tethered to landlines alone for communication is over. We support this technological shift through our Voice Essentials platform. With the softphone functionality in our service, you can transform your computer, tablet, or smartphone into a phone capable of making and receiving calls over the internet, adding convenience and cost savings for your business.

Optimise Accessibility with Essential Tech's Call Forwarding Services

Our call-forwarding service is an invaluable tool for businesses needing constant connectivity with clients, even on the go. With the ability to route calls specific to different criteria or devices, your team will always stay connected and never miss any vital call.

Furthermore, our platform offers valuable features like Interactive Voice Response (IVR), call queuing, chat and messaging, call recording, and fax functionality. Collectively, these features enhance communication, collaboration, and performance within your business. With our flexible pricing options based on simultaneous calls, we ensure that you avail these valuable services within your budget.

We aim to streamline business communication with our call-forwarding feature and assist businesses in achieving better accessibility. By incorporating our services, your users can stay connected, be it within the office premises or on external business ventures. Experience future-facing communication solutions with Essential Tech today. 

Have any questions for us? Reach out today! 

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Why Essential Tech

100% Uptime Guarantee

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24/7 Support And Assistance

Our team is always available to assist you.

Transparent Reporting

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Australian Help Desk

Our Australian-based service desk can provide professional and proactive IT support to your business.

Our Managed Services


We will ensure your IT runs smoothly, so you can focus on running the business. From basic infrastructure monitoring and management, to fully managed network services with end-user support.


We will build a security strategy and incorporate to your organisation to ensure your users, data and business are safe from potential security threats and compliant.

Business Internet

We offer reliable, fast and secured business internet services that is just right for your business. This will help you keep doing what you do best with minimal interruptions or fuss.