Helping you protect what you've built and build what's next.
Create the safest and most future-ready organisation in your market.
Essential Tech helps organisations protect their reputation, maintain compliance and confidently adopt the technologies that will define their future.
ISO 27001:2022 certified | SMB1001 Partner | Australian accountability, global support
What keeps leadership awake
The questions are getting harder to answer
Most of the firms we talk to are facing at least one of these right now.
Client security questionnaires
Client and supply-chain due diligence that keeps landing on your desk.
No technology roadmap
Technology decisions made project by project, with no plan the board can see.
AI without governance
AI tools in use across the firm without clear rules or oversight.
Our core service
Managed IT, cyber security, recovery and governance in one service, with SMB1001 certification built in. One accountable partner for running your technology and proving it’s secure.
Essentials
SMB1001 Silver · business-hours support
Enhanced
SMB1001 Gold · 24×7 MDR
Elite
SMB1001 Gold · onsite support and monthly strategy
What we do
Everything your technology needs, from one accountable partner
Business Protect is where most clients start. Every service is also available on its own.
Core service
Business Protect
Our core service: managed IT, cyber security, recovery and governance in one, with SMB1001 certification built in.
Managed IT & Cloud
Service desk, proactive management, Microsoft 365 and cloud, run by one accountable team.
Cyber security
Layered protection, 24/7 detection and response, and backup and recovery that’s tested, not assumed.
Compliance
Essential Eight assessment and SMB1001 certification, with the evidence clients, insurers and tenders ask for.
Strategy & advisory
vCIO leadership: technology roadmaps, governance, board reporting and safe AI adoption.
Voice & connectivity
Business phones on Microsoft Teams, Webex, UCXpress or 3CX, plus business internet, managed alongside your IT.
Who we protect
A Brisbane IT company protecting law firms and professional services firms Australia-wide.
Law Firms
Protect client confidentiality, privilege and billable time, with practice management systems that stay secure and available.
Financial Services
Financial planning, wealth and lending firms: protect client data and meet the security expectations of licensees, insurers and regulators.
Aged Care & Home Care
Protect resident and client safety, with secure care systems and the evidence boards and auditors expect.
Accounting Firms
Protect client financial data and stay running through tax time, with secure systems your team can rely on.
Not-for-Profits
Protect donor and client trust, with secure systems and the evidence funders and boards expect.
Leadership
Meet the people accountable for your outcomes
Australian owned and led, with local accountability and global capability.
Michael Coward
CEO
Nidhi Patel
General Manager
Brendan Felstead
Sales Director
Simon Edmed
Service Manager
Where we work
Managed IT services, wherever your teams are
Australian owned, operating in Brisbane, Sydney and Melbourne with local accountability and global capability.
Proactive management, security and a 24/7 service desk for Brisbane organisations.
The same accountable service and security standards for Sydney teams.
Managed IT and cyber security for Melbourne organisations and branches.
Insights
Latest insights
Microsoft 365 for law firms: which plan you need, and what to switch on
Which Microsoft 365 plan an Australian law firm needs, the five settings that protect client files and trust money, and what to fix before Copilot.
Cyber security for law firms: the 2026 obligations and a 90-day plan for partners
What AUSTRAC, the OAIC, insurers and law societies now expect of Australian law firms, plus a 90-day cyber security plan partners can own.
The year-end technology review every business leader should run
Can you prove your security controls, recover fast and govern AI? The year-end technology review every business leader should run.