Essential Tech understands that running your business is hard enough without the added complexity of dealing with a range of technology issues. We offer IT solutions to take these problems off your hands. Our team of experts will manage your IT hardware, software, networks, printers, phone systems and other vital technology, leaving you free to focus on running your core business. Be secure in the knowledge that your IT services are in safe and capable hands.

What Is Managed IT Services?


Information Technology plays a vital role in a successful digital transformation of a business as it can help on improving business communication, decision-making, marketing, data management, inventory system, customer service, and resource management.

The problem is not all businesses can handle and manage their IT operations effectively, and that is where a managed service provider (MSP) comes into play. Managed IT services is a cost-effective solution for businesses who are looking to outsource the complexity of managing and maintaining their IT operations.

By outsourcing IT to an MSP, you will have access to a dedicated team of IT experts that can provide ongoing support, giving you a peace of mind so that you can focus on your core business without worrying on IT systems and application issues.

Michael meeting a client

All your business technology will be handled and monitored proactively by the managed service provider to ensure business continuity and ready for unexpected threats or disaster.

Managed IT services is a fixed monthly fee subscription model, where the client and IT provider are bound by a contract or service-level managed IT agreement. Managed service provider can handle an organisation’s complete technology environment from the hardware assets, critical equipment,  network hardware, network management, application performance, data backup, server uptime, e mail security, disaster recovery while providing service desk and remote support to ensure smooth business operations.

Partnering with a Brisbane-based managed services provider such as Essential Tech can free your business from IT problems and roadblocks that can disrupt your day-to-day operations. Contact us today to get a comprehensive review of your current IT setup. We can help you identify and rectify any possible technology related issues in your organisation before they happen.

How We Can Help Your Business

Setup and Maintain Workstation

Mobile Device Management

Setup Business Communications

Manage Software and Licensing

Provide Technical and Operational Support via Help Desk

Remote Monitoring and Maintenance Schedules

Provide Disaster Recovery Solutions​

Provide Data Storage and Backup Solutions​

Setup Email Accounts (Microsoft Office 365, G suite) ​

Manage Network Infrastructure​

Setup Data Accessibility Restrictions ​

Install Security Updates​

Install Software Upgrades​

Improve Business Security​

Mitigate Cyber Security Risks (Ransomware, Phishing, etc.)​

Migrate to Cloud Infrastructure​

Incident Management and Reporting​

Manage Domain Name and Web Hosting​

Internet and Network Monitoring​

Server Maintenance​

Are You Getting The Most Out Of Your IT?

Most people are aware that IT plays a vital role in the success of a business. In a competitive environment you also need to get the best possible return on your technology investment. You need to consider these questions:

Does your IT system deliver great user experience, staff satisfaction and optimal performance?​​

What impact does slow response times and system downtime have on your business?​

Is your IT system built to expand effortlessly with your business?​

Do you find yourself constantly paying for unexpected bills, upgrades and fixes?​

IT services are difficult to get right and require expert management. More companies are discovering that outsourcing IT management to a specialist in the field is the best solution. We manage IT services on behalf of successful organisations across Australia.

What Managed IT Can Do For You


The principle of Managed IT is simple. We take care of technology, while you concentrate on running your business. Essential Tech helps you by:

Designing IT infrastructure that increases efficiency, maximises productivity and leverages technology for maximum return on investment.​

Implementing IT systems that are optimised according to your current business requirements, whilst also laying the foundation for future business scaling.​

Delivering watertight security measures to monitor, control and secure devices, networks and servers.​

Making Your Business More Productive And More Efficient

With the help of managed IT service providers, your business gains in a number of different ways. Firstly, your team is freed up from the major headaches associated with running a complex IT installation as you will get direct access to knowledgeable support team who can provide operational and technical support when you need it the most. As everything is accounted for in a Service Level Agreement, you know exactly what you will get — and how much it will cost (predictable costs). There will be no unexpected bills or surprise invoices. With an expert team in charge of your IT, you will enjoy effective management, improved productivity, reduced downtime and the opportunity to scale up or down easily as your business changes over time. In a world rife with hackers and other threats, you will have the reassurance of powerful security on all your networks and devices, managed by specialists in IT security matters. And, with backups managed professionally, your business data will be safe. If disaster strikes and you have experienced service interruption, you will be back online within minutes, not days.

Essential Tech is a Brisbane IT company that provides managed IT support, managed security, cloud services and managed communications services to Australian businesses. Call us today at 1800 384 768 or contact us below to get a FREE IT Assessment.

Got Any Questions?

We listen and learn to understand your business challenges, so we can deliver effective solutions that meet your specific business needs. Speak with an expert now!

Why Essential Tech

100% Uptime Guarantee

Stay online and connected. Always.

24/7 Support And Assistance

Our team is always available to assist you.

Transparent Reporting

Be in the know and find out how you are performing.

Australian Help Desk

Our Australian-based service desk can provide professional and proactive IT support to your business.

Our Managed Services


We will ensure your IT runs smoothly, so you can focus on running the business. From basic infrastructure monitoring and management, to fully managed network services with end-user support.


We will build a security strategy and incorporate to your organisation to ensure your users, data and business are safe from potential security threats and compliant.


We provide IaaS, PaaS and SaaS solutions for any business model. Our team of expert cloud engineers will work with you to identify and build a scalable IT environment for your business.


Connect with your staff, customers and partners across Australia and international countries with our reliable communications leveraging the best technology available.

Business Internet

We offer reliable, fast and secured business internet services that is just right for your business. This will help you keep doing what you do best with minimal interruptions or fuss.

Modern Office

Our modern office solutions is a bundle of all of our managed services including IT, Security, Cloud, Communications and Support rolled into one to cover all your IT needs, so you don’t have to worry.


Unit 2B/17 Peel Street, South Brisbane QLD 4101


1800 384 768


Office Hours

8.30am-5pm (Mon-Fri)

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