Simon is Essential Tech’s service and tech delivery whiz who can be found knee deep in project or troubleshooting mode with a smile.

With more than a decade of experience in the IT industry, Simon prides himself on resolving your concerns in the most efficient and stress-free way possible. Describing himself as a reliable, energetic IT professional, Simon is dedicated to understanding his clients’ IT landscape and ensuring that everything is functioning as it should – so you can keep doing what you do best.

As Head of Delivery, Simon can usually be found heading up projects, ensuring contract obligations are met and managing the helpdesk. He works diligently to minimise downtime and prevent any issues that you may encounter.

Simon - Senior Manager at Essential Tech

What Our Customers Are Saying?

Don’t just take our word for it.

Friendly and approachable and helped a non savvy tech person Thank you!​

ETG could not be more professional and responsive to their clients. Your service is prompt, efficient and friendly and as a client I feel 100% satisfied that you will stay on the problem until it's fixed​

Quick & easy. Simple problem solved simply & efficiently by ETG. Thanks.​

Problem resolved, friendly, patient and excellent service!​

The team at Essential Technologies have been fantastic. They got me up and running so quickly on my new systems and made sure there was no disruption to my business operations. Thanks Michael, Simon and team!​

We use the ETG team at my work. I can't speak highly enough of them, nothing is ever too hard, any task i throw at them is dealt with straight away and they are all great to get along with. I'd give them 10 stars but google only goes to 5 : )​

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Why Essential Tech

100% Uptime Guarantee

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24/7 Support And Assistance

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Transparent Reporting

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Australian Help Desk

Our Australian-based service desk can provide professional and proactive IT support to your business.