Is Slow Internet Holding You Back? Kids Matters Case Study

Slow internet speed and limited connectivity between your business locations can take a toll on your productivity.

For Kids Matters, slow internet speed impacted on every aspect of their daily operations. The organisation were paying for expensive phone and internet, while getting little value for money.

Find out how we saved Kids Matters time and money, with fast and reliable internet and server solutions. The organisation can share data securely between their offices and transfer their phone calls; even between three Brisbane offices.

Need fast and reliable communication solutions for your business?

Our assessment: Kids Matters

  • Limited communications between their three Brisbane offices hindered operational efficiency. The organisation needed solutions that would allow them to share data securely between offices.
  • The organisation had a slow local server and needed an efficient way to back up emails.
  • Phone and internet costs were expensive and offered few benefits. Kids Matters needed phone and internet services that offered improved value for money.
  • Telephone calls could not be transferred between offices and this resulted in limited internal communications.
  • The organisation relied on traditional communication systems, including phone and fax, and needed to upgrade to VOIP digital solutions.
  • Slow internet speed impacted every aspect of their daily operations.
  • Security concerns hindered the organisation from utilising the benefits of cloud-based solutions.

How We Helped

Improved communication & faster decision making:

The outdated telephone system was moved to 3CX VOIP and Skype for Business. Instant messaging and video conferencing between the offices enables fast decision-making and effective communication between the team.

End-to-end security:

A Sophos UTM firewall provides end-to-end security with real-time threat protection. The system protects against security threats and vulnerabilities, while a comprehensive security suite has been implemented for their email security, antivirus and firewall.

Safe and reliable data backups:

Data is automatically backed up using secure cloud based solutions. The organisation is now able to share documents between offices, with files stored safely online. There’s no lost data or disasters, with the safeguard of archiving and version control.

High speed communication and networking:

A high-speed network allows lightning fast communication between offices. The speed of their network and connectivity were key ingredients for their future growth.

Maximum flexibility from laptop devices:

An upgrade from desktop to laptop computers gives the organisation maximum flexibility. The team can take their laptops to meetings and information can be easily transferred to SharePoint. This upgrade has significantly improved their team’s productivity.

Built for growth:

Essential Tech has implemented a range of solutions that plan for future growth. The organisation has a rock-solid future plan, shifting from a reactive to proactive approach to IT.

Predictable IT costs:

No surprises or unexpected ad-hoc bills. A set of solutions that controls costs and has monthly, predictable and affordable costs. Kids Matter has enterprise level services for a low monthly fee and no high upfront payments.

100% Uptime:

Since moving to the new server, the company has experienced a 100% uptime. In a downtime scenario, Essential Tech is on standby to get the company back online within 3-15 minutes.

Managed IT Services:

The organisation is able to focus on what they do best – helping children with developmental, behavioural, mental and other challenges. We maintain, monitor and proactively plan for future growth with Managed IT Services. We handle virtually every aspect of the organisation’s IT and their team is free to focus on their day-to-day work.

Services Used

IT Support
Phone & Data
Disaster Recovery
Security Monitoring

Got Any Questions?​

 

We listen and learn to understand your business challenges, so we can deliver effective solutions that meet your specific business needs. Speak with an expert now!

 

  •  
  •  
  •  
  •  
  •  
  •  
 
A Simple Hybrid Cloud Solution Saves Money and Improves Productivity. BallyCara Case Study
IT for Aged Care

A Simple Hybrid Cloud Solution Saves Money and Improves Productivity. BallyCara Case Study Find out how Essential Tech worked with Read more

Is Slow Internet Holding You Back? Kids Matters Case Study
IT Service in Brisbane Australia

Is Slow Internet Holding You Back? Kids Matters Case Study Slow internet speed and limited connectivity between your business locations Read more

Take Control of Unpredictable IT Bills. Calibre Real Estate Case Study
Calibre case study

Take Control of Unpredictable IT Bills. Calibre Real Estate Case Study Unpredictable IT bills are a challenge for businesses. If Read more

Are you Prepared for Rapid Business Growth? CUSP Case Study
IT services for landscape architecture

Are you Prepared for Rapid Business Growth? CUSP Case Study Would your IT be capable of adapting to rapid business Read more

Got Any Questions?

We listen and learn to understand your business challenges, so we can deliver effective solutions that meet your specific business needs. Speak with an expert now!

Request Quote

Move to the Cloud, But Adopt These Security Measures to Protect Yourself and Others

  Move to the Cloud, But Adopt These Security Measures to Protect Yourself and Others     The case for cloud... Read more

How Unified Communications Aids Business Continuity

  How Unified Communications Aids Business Continuity     Business disruptions can occur anytime. For this reason,... Read more

Why Cybersecurity Should be a Business Priority

  Why Cybersecurity Should be a Business Priority     At its core, cybersecurity is about risk.  How much risk is a... Read more

Does the thought of lost data send chills down your spine?

  Does the thought of lost data send chills down your spine? Every organization has a common fear—loss of data. Data loss due to a... Read more

Top IT Jargon that every CIO should know

  Top IT Jargon that every CIO should know The IT world is full of jargon and techy sounding words. Misunderstandings can make... Read more

5 Ways Microsoft 365 E5 Can Help You Secure Your Business

  5 Ways Microsoft 365 E5 Can Help You Secure Your Business     You know about the importance of staying connected, especially... Read more

Why You Need to Move Your Business to the Cloud

  Why You Need to Move Your Business to the Cloud Managing your business with cloud services is no longer an option…it has become a... Read more

Choosing Between an MSP vs. Internal IT Department

 Choosing Between an MSP vs. Internal IT Department If you own a business, there’s a pretty good chance that you use some form of technology. And, as... Read more

The Art of Asking the Right Questions Can Save You Money on IT

  The Art of Asking the Right Questions Can Save You Money on IT All small businesses face the same battle—cutting costs. It’s smart to... Read more

5 Steps To Make Changing IT Provider As Smooth As Possible

  5 Steps To Make Changing IT Provider As Smooth As Possible It’s official: your current IT provider is not quite meeting the goals you’d... Read more

How Much Does it Cost your Business to Use Old Computers?

  How Much Does it Cost your Business to Use Old Computers? Reducing costs and improving employee productivity are some of the top... Read more

Mandatory Data Breach Notification Australia. What You Must Know.

Mandatory Data Breach Notification Australia. What You Must Know. In 2018, mandatory laws commence in Australia regarding... Read more

8 Reasons to Choose a Managed IT Service Provider

  8 Reasons to Choose a Managed IT Service Provider Managed IT services allow you to focus on growing your business, without the worries... Read more

A Simple Hybrid Cloud Solution Saves Money and Improves Productivity. BallyCara Case Study

A Simple Hybrid Cloud Solution Saves Money and Improves Productivity. BallyCara Case Study Find out how Essential Tech... Read more

Take Control of Unpredictable IT Bills. Calibre Real Estate Case Study

Take Control of Unpredictable IT Bills. Calibre Real Estate Case Study Unpredictable IT bills are a challenge for... Read more

From Oonadatta To Wangaratta; Do Your Staff Work Remotely? DECC Case Study

From Oonadatta to Wangaratta; Do your Staff Work Remotely? DECC Case Study If your business operates from multiple... Read more

Are you Prepared for Rapid Business Growth? CUSP Case Study

Are you Prepared for Rapid Business Growth? CUSP Case Study Would your IT be capable of adapting to rapid business growth?... Read more

The Nine Steps of Every Successful Cloud Journey

  The Nine Steps of Every Successful Cloud Journey As business grows, your IT infrastructure must evolve to handle your increased... Read more

Top Tips for Protecting your Client’s Data

  Top Tips for Protecting your Client's Data With the Notifiable Data Breaches Scheme commencing on February 22nd, 2018, businesses across Australia... Read more

Why You Should Care About Data Breaches

  Why You Should Care About Data Breaches Since the Notifiable Data Breaches scheme was introduced on February 22 nd, data security has... Read more